Contact the Studio & Pattern Help
Need a hand deciphering a stitch repeat, substituting a yarn weight, or checking a row count? Clara Vance and technical editor Elena Rostova read and reply to every maker message from our Portland, Oregon studio within 24–48 business hours.
Direct Studio Contact
- Pattern Support & Row-by-Row Questions: [email protected]
- General Studio, Press & Yarn Collaborations: [email protected]
- Studio Hours: Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (Portland, OR)
How to Get the Fastest Pattern Help
If you are stuck on a specific row or round in one of our free patterns, including these three quick details in your email helps Elena or Clara troubleshoot your stitches right away:
- The exact pattern title or URL (for example, the size you are working on).
- The specific row or round number where your stitch count diverges.
- The yarn weight and hook size (in mm) you are currently using, plus a quick phone photo of your work in progress if your edges are curling or leaning.
Found a Typo or Errata? Even with two sets of eyes and sample testing, occasional typos happen. If you spot a stitch count discrepancy anywhere on Hook & Hearth, please email [email protected] with the subject line Pattern Errata so we can verify and update the pattern immediately.